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Experiencing disruptions

ACH credits experiencing delays →

Investigating - Service disruption of ACH credits: a subset of ACH credits are experiencing a processing delay that may impact delivery timelines for some payments.

We are actively working with our banking partners to expedite the file processing and ensure credits are processed as quickly as possible.

(08:26 UTC — Jan 6)

Website 🔗 Operational

Dashboard 🔗 Operational

API 🔗 Disrupted

Incident history

January 6, 2026 at 8:26 AM UTC

ACH credits experiencing delays

▲ This issue is not resolved yet

May 4, 2025 at 8:22 AM UTC

Scheduled infrastructure maintenance ℹ

We will be performing infrastructure maintenance from 02:00 AM ET to 06:00 AM ET on May 4th, 2025. You may experience delays in processing and/or an increase in rejections during this window. April 18, 2025 at 5:05 PM UTC

Dashboard and Recipient Experience Loading Issues

Resolved after 25m

February 9, 2025 at 11:57 AM UTC

Scheduled infrastructure maintenance ℹ

We will be performing infrastructure maintenance from 02:00 AM ET to 06:00 AM ET on February 9th, 2025. You may experience delays in processing and/or an increase in rejections during this window.

July 12, 2024 at 3:17 PM UTC

Instant pay is experiencing issues

Resolved after 5h 46m

March 7, 2024 at 3:32 AM UTC

Scheduled infrastructure maintenance ℹ

We will be performing infrastructure maintenance from 02:00 AM ET to 06:00 AM ET on April 14th, 2024. You may experience delays in processing and/or an increase in rejections during this window. January 21, 2024 at 7:00 AM UTC

Scheduled database maintenance ℹ

We will be performing database maintenance from 02:00 AM ET to 06:00 AM ET on January 21st, 2024. You will experience delays in processing and/or an increase in rejections during this scheduled …

December 10, 2023 at 7:00 AM UTC

Scheduled database maintenance ℹ

Cancelled - Database maintenance has been postponed. (17:31 UTC — Nov 17) We will be performing database maintenance from 02:00 AM ET to 06:00 AM ET on December 10th, 2023. You will experience delays … January 31, 2023 at 5:20 PM UTC

API service outage

Resolved after 55m of downtime

August 31, 2021 at 8:05 PM UTC

Dashboard Connection Issues

Resolved after 2h 11m

April 9, 2020 at 9:31 PM UTC

Dashboard login is experiencing issues

Resolved after 34m

March 27, 2019 at 5:42 PM UTC

Login and Registration Issues

Resolved after 52m