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Website   (?) The homepage for Checkbook. 🔗 Operational
Dashboard   (?) The customer dashboard and recipient experience. 🔗 Operational
API   (?) The RESTful API for sending and receiving payments. 🔗 Operational

Incident history

2024 (3)

July 12, 2024 at 3:17 PM UTC

Instant pay is experiencing issues

Resolved after 5h 46m
March 7, 2024 at 3:32 AM UTC

Scheduled infrastructure maintenance  ℹ

We will be performing infrastructure maintenance from 02:00 AM ET to 06:00 AM ET on April 14th, 2024. You may experience delays in processing and/or an increase in rejections during this window. January 21, 2024 at 7:00 AM UTC

Scheduled database maintenance  ℹ

We will be performing database maintenance from 02:00 AM ET to 06:00 AM ET on January 21st, 2024. You will experience delays in processing and/or an increase in rejections during this scheduled …

2023 (2)

December 10, 2023 at 7:00 AM UTC

Scheduled database maintenance  ℹ

Cancelled - Database maintenance has been postponed. (17:31 UTC — Nov 17) We will be performing database maintenance from 02:00 AM ET to 06:00 AM ET on December 10th, 2023. You will experience delays … January 31, 2023 at 5:20 PM UTC

API service outage

Resolved after 55m of downtime

2021 (1)

August 31, 2021 at 8:05 PM UTC

Dashboard Connection Issues

Resolved after 2h 11m

2020 (1)

April 9, 2020 at 9:31 PM UTC

Dashboard login is experiencing issues

Resolved after 34m

2019 (1)

March 27, 2019 at 5:42 PM UTC

Login and Registration Issues

Resolved after 52m

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